Property reporting across the whole tenancy

A thorough, photographic schedule of condition that records the state and contents of a property at the start of a tenancy. Our inventories document every room in detail — fixtures, fittings, décor, appliances and cleanliness — so there is an impartial, agreed baseline from day one.

At check-in we meet the tenant, walk through the report, record meter readings, hand over keys and capture the tenant's signature and comments. It is the single most effective way to protect a landlord's deposit and avoid disputes at the end of the tenancy.

At the end of a tenancy we return to the property and compare its condition against the original inventory, allowing for fair wear and tear. The result is a clear, evidence-backed report that identifies any changes, damage or cleaning issues.

Our check-out reports are written to be dispute-ready, giving agents and landlords the documentation they need to justify deposit deductions and resolve TDS, DPS and MyDeposits adjudications quickly and fairly.

Regular interim visits during a tenancy confirm the property is being looked after and flag maintenance issues before they become expensive problems. We report on the general condition, any breaches of the tenancy and recommended actions.

Mid-term inspections give landlords peace of mind and provide property managers with a documented record of the property's ongoing condition.

Since 2015, landlords in England have had a legal duty to ensure working smoke and carbon monoxide alarms are in place and tested at the start of every tenancy. We take that responsibility off your hands — checking every alarm, recording the result and issuing clear certification you can rely on.

We test alarms on the first day of each new tenancy, exactly as the Smoke and Carbon Monoxide Alarm (England) Regulations 2015 and the 2022 amendment require, either as part of our check-in service or as a standalone visit.

Landlords have a legal duty to assess and control the risk of exposure to Legionella bacteria in the water systems of the properties they let. Our assessor visits the property and surveys the hot and cold water system — tanks, cylinders, pipework, outlets, showers and any dead legs — recording water temperatures and identifying anything that could allow the bacteria to grow.

You receive a clear, written risk assessment and certificate that documents the findings, rates the risk and sets out the simple control measures needed to keep it low. We follow the Health and Safety Executive's Approved Code of Practice (ACOP L8) and HSG274 guidance, and we can carry out the assessment alongside an inventory or check-in or as a standalone visit.

We keep a record of every assessment we produce and remind you when a review is due, so your portfolio stays compliant without you having to track the dates yourself.