Privacy Policy

Who we are

Blinc Reports is a trading name of Blinc-UK Ltd (“we”, “us”, “our”), which provides property inventory and reporting services to letting agents and landlords. Blinc-UK Ltd is the data controller responsible for the personal data described in this policy, and is registered as a data controller with the Information Commissioner’s Office (ICO).

You can contact us about this policy or any data-protection matter at info@blincreports.co.uk, on 01737 778094, or by writing to us at 3 Hatchlands Road, Redhill, Surrey, RH1 6AA.

Information we collect

When you submit our contact form, we collect the information you provide: your name, email address, and — if you choose to give them — your phone number, company name and the content of your message.

We also collect limited, anonymised technical and usage data when you visit the site (such as pages viewed and approximate performance metrics) to help us understand how the site is used and to keep it fast and reliable.

How we use your information

We use the details you submit to respond to your enquiry, provide the information or services you have requested, and follow up where relevant.

We use anonymised usage data to monitor and improve the performance, security and content of our website.

We do not sell your personal data, and we do not use it for third-party advertising.

Legal basis for processing

Where you contact us with an enquiry, we process your data on the basis of our legitimate interest in responding to you and, where applicable, taking steps to enter into a contract at your request.

Where we rely on legitimate interests, we have considered the impact on your rights and freedoms and believe our use of your data is proportionate and expected.

Cookies and analytics

We use privacy-friendly analytics (Vercel Analytics and Speed Insights) to measure aggregate site usage and performance. These do not use advertising cookies and do not collect personally identifiable information.

We do not set marketing or tracking cookies.

Sharing and third parties

We share your personal data only with the service providers that help us run this website and respond to you:

• Resend — delivers the email generated when you submit the contact form.
• Vercel — hosts the website and provides the privacy-friendly analytics described above.

Data retention

We keep enquiry correspondence for as long as necessary to deal with your request and for our legitimate business and record-keeping purposes, after which it is securely deleted.

Your rights

Under UK data protection law you have the right to:

• access the personal data we hold about you;
• ask us to correct inaccurate or incomplete data;
• ask us to delete your data in certain circumstances;
• object to or restrict our processing of your data;
• request a copy of your data in a portable format.

Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised.

Contact us

If you have any questions about this policy or wish to exercise any of your rights, please contact us at info@blincreports.co.uk or write to us at 3 Hatchlands Road, Redhill, Surrey, RH1 6AA.

If you are not satisfied with how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.